PRIVACY POLICY

Privacy

Privacy Policy We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide you with detailed information on how we handle your data.

1. Access Data and Hosting

You can visit our websites without providing any personal information. When you access a webpage, the webserver automatically stores a so-called server log file, which includes information such as the name of the requested file, your IP address, date and time of access, amount of data transferred, and the requesting provider (access data) and documents the access.

These access data are evaluated solely for the purpose of ensuring the proper functioning of the website and improving our offering. This serves, according to Art. 6(1)(f) GDPR, to protect our legitimate interests in presenting our offering in a correct and efficient manner. All access data is deleted no later than seven days after the end of your visit to the website.

Hosting Services by a Third Party As part of data processing on our behalf, a third-party provider renders hosting and website presentation services for us. This serves to protect our legitimate interests in presenting our offering in a correct and efficient manner, as part of a balancing of interests. All data collected in the course of using this website or in forms provided for this purpose in the online shop, as described below, is processed on its servers. Processing on other servers only occurs within the scope explained here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data Collection and Use for Contract Processing and When Opening a Customer Account We collect personal data when you voluntarily provide it to us as part of your order, when you contact us (e.g., via contact form or email), or when you open a customer account. Mandatory fields are marked as such because in these cases, we require the data to fulfill the contract, process your inquiries, or open the customer account, and you cannot complete the order and/or account opening or send the inquiry without providing this information. The specific data collected can be found in the respective input forms. We use the data you provide in accordance with Art. 6(1)(b) GDPR for contract processing and to handle your inquiries. After complete processing of the contract or deletion of your customer account, your data is restricted for further processing and deleted after the expiration of the tax and commercial retention periods, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond that, which is legally permitted, and about which we inform you in this statement. You can delete your customer account at any time, either by sending a message to the contact option described below or by using the designated function in the customer account.

3. 

Data Disclosure For the purpose of contract fulfillment pursuant to Art. 6(1)(b) GDPR, we share your data with the shipping company responsible for delivering your ordered goods, to the extent necessary for the delivery. Depending on the payment service provider you select during the order process, we share the payment data collected for this purpose with the credit institution responsible for processing payments and, if necessary, with payment service providers commissioned by us or the selected payment service. In some cases, the selected payment service providers may also collect these data themselves if you create an account with them. In this case, you must log in to the payment service provider with your access data during the ordering process. The privacy policy of the respective payment service provider applies in this regard.

We use a payment service provider located in a country outside the European Union. The transmission of personal data to this company is carried out only to the extent necessary for the fulfillment of the contract.

Data Disclosure to Shipping Service Providers If you have given us your explicit consent during or after your order, we will share your email address and phone number with the selected shipping service provider in accordance with Art. 6(1)(a) GDPR so that the shipping service provider can contact you for the purpose of delivery notification or coordination.

You can revoke your consent at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose, unless you have expressly consented to further use of your data, or we reserve the right to use the data beyond that, which is legally permitted, and about which we inform you in this statement.

Shipping Service Providers: DHL, DPD, Deutsche Post, GLS

4. Email Newsletter

Email Advertising with Newsletter Registration When you subscribe to our newsletter, we use the data necessary for this purpose or provided separately by you to regularly send you our email newsletter based on your consent pursuant to Art. 6(1)(a) GDPR.

You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or by using the designated unsubscribe link in the newsletter. After unsubscribing, we will delete your email address, unless you have expressly consented to further use of your data, or we reserve the right to use the data beyond that, which is legally permitted, and about which we inform you in this statement.

5. Data Usage in Payment Processing

Credit Check If we provide goods or services in advance, such as when you make a purchase on account, it is necessary for contract formation, pursuant to Art. 22(2)(a) GDPR, to obtain an identity and credit check from specialized service providers (credit reporting agencies). To perform this credit check, we transmit the personal data required for it to the following company or companies:

SCHUFA Holding AG Kormoranweg 5 65201 Wiesbaden

Creditreform Boniversum GmbH Hellersbergstraße 11 41460 Neuss

arvato infoscore GmbH Rheinstraße 99 76532 Baden-Baden

Appropriate measures to safeguard your rights, freedoms, and legitimate interests are taken into account during this process. You have the opportunity to express your point of view and contest the decision by contacting us at the contact option described below. After complete contract fulfillment, the data processed for this purpose will be deleted unless you have expressly consented to further data usage or we reserve the right to use the data beyond that, which is legally permitted, and about which we inform you in this statement.

Installment Purchase When you choose the payment method "installment purchase" and provide the necessary data protection consent in accordance with Art. 6(1)(a) GDPR, personal data (first name, last name, address, email, telephone number, date of birth, IP address, gender) is transmitted together with the data required for transaction processing (items, invoice amount, due dates, total amount, invoice number, taxes, currency, order date, and order time) to our partner PayPal at PayPalStr, PayPalOrt for the purpose of processing this payment method. To verify the customer's identity and creditworthiness, our partner conducts inquiries and obtains information from publicly accessible databases and credit reporting agencies. The providers from which information and, if applicable, credit information are obtained based on mathematical-statistical procedures, as well as further details on the processing of your data after transmission to our partner PayPal, can be found in their privacy policy, which you can access here: [Paypal Privacy Link]. The information received about the statistical probability of payment default is used by our partner PayPal to make a balanced decision regarding the establishment, execution, or termination of the contractual relationship. You have the opportunity to express your point of view and contest the decision by contacting our partner PayPal. The consent to data transfer granted during the ordering process can be revoked at any time, even without specifying reasons, with effect for the future.

6. Cookies and Web Analytics

To make your visit to our website attractive and enable the use of certain features, to display relevant products, or for market research, we use so-called cookies on various pages. This serves to protect our legitimate interests in optimizing the presentation of our offering, based on a balance of interests, pursuant to Art. 6(1)(f) GDPR. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser the next time you visit (persistent cookies). You can check the duration of storage in the cookie settings of your web browser. You can configure your browser to notify you about the placement of cookies and decide on an individual basis whether to accept them or to exclude the acceptance of cookies in certain cases or altogether. Each browser handles cookie settings differently, and instructions for managing cookie settings can be found in the help menu of each browser. You can find these instructions for the respective browsers at the following links: Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies Safari™: https://support.apple.com/kb/ph21411?locale=de_DE Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647 Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen Opera™ : http://help.opera.com/Windows/10.20/de/cookies.html

If you do not accept cookies, the functionality of our website may be limited.

Use of Google (Universal) Analytics for Web Analytics If you have given your consent pursuant to Art. 6(1)(a) GDPR, this website uses Google (Universal) Analytics, a web analytics service provided by Google LLC (www.google.com). Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. An up-to-date certificate can be viewed here. As a result of this agreement between the USA and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with future effect by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de. This will prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google.

Alternatively to the browser plugin, you can click on this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie will be stored on your device. If you delete your cookies, you will be asked for your consent again.

7. Advertising via Marketing Networks

Google AdWords Remarketing We advertise this website on Google search results and on third-party websites through Google AdWords. To do this, Google sets a so-called remarketing cookie when you visit our website, allowing interest-based advertising to be displayed automatically based on a pseudonymous cookie ID and the pages you have visited. This serves to protect our legitimate interests in optimizing the marketing of our website, based on a balance of interests, pursuant to Art. 6(1)(f) GDPR. After the purpose has been fulfilled and we cease using Google AdWords Remarketing, the data collected in this context will be deleted.

Further data processing will only occur if you have consented to Google linking your web and app browsing history with your Google account and using information from your Google account to personalize ads that you see on the web. If you are logged into your Google account during your visit to our website in this case, Google uses your data along with Google Analytics data to create and define cross-device remarketing audience lists. Your personal data is temporarily linked by Google with Google Analytics data for audience targeting.

Google AdWords Remarketing is provided by Google LLC (www.google.com). Google LLC is based in the USA and is certified under the EU-US Privacy Shield. An up-to-date certificate can be viewed here. As a result of this agreement between the USA and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.

You can disable the remarketing cookie through this link. Additionally, you can learn about setting cookies and make choices about them through the Digital Advertising Alliance.

8. Use of Social Plugins from Facebook, Google

Our website uses so-called social plugins ("plugins") from social networks. When you visit a page of our website that contains such a plugin, your browser establishes a direct connection to the servers of Facebook, Google, Twitter, or Instagram. The content of the plugin is transmitted directly from the respective provider to your browser and integrated into the page. Through the integration of the plugins, the providers receive information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are not currently logged in. This information (including your IP address) is transmitted directly from your browser to a server of the respective provider (possibly in the USA) and stored there. If you are logged in to one of the services, the providers can directly associate the visit to our website with your profile in the respective social network. When you interact with the plugins, for example, by clicking the "Like" or "Share" button, the corresponding information is also transmitted directly to a server of the providers and stored there. The information is also published in the social network and displayed to your contacts. This serves to protect our legitimate interests in optimizing the marketing of our website, based on a balance of interests, pursuant to Art. 6(1)(f) GDPR. For the purpose and scope of data collection, and the further processing and use of data by the providers, as well as your contact options and your related rights and privacy settings, please refer to the privacy policies of the providers: http://www.facebook.com/policy.php http://www.google.com/intl/de/+/policy/+1button.html

If you do not want the social networks to directly associate the data collected through our website with your profile in the respective service, you must log out of the corresponding service before visiting our website. You can also completely prevent the loading of the plugins with add-ons for your browser, such as the script blocker "NoScript" (http://noscript.net/).

9. Sending Review Reminders via Email

If you have given us your explicit consent pursuant to Art. 6(1)(a) GDPR, either during or after your order, we will use your email address to remind you to submit a review of your order through the review system we use. You can revoke this consent at any time by sending a message to the contact option described below.

10. 

Contact Information and Your Rights As a data subject, you have the following rights:

Pursuant to Art. 15 GDPR, the right to request information about your personal data that we process to the extent specified therein; Pursuant to Art. 16 GDPR, the right to immediately request the correction of incorrect or completion of your personal data stored by us; Pursuant to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, provided that further processing is not

  • to exercise the right to freedom of expression and information;
  • to fulfill a legal obligation;
  • for reasons of public interest, or
  • for the assertion, exercise, or defense of legal claims is required; Pursuant to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, insofar as
  • the accuracy of the data is disputed by you;
  • the processing is unlawful, but you oppose its erasure;
  • we no longer need the data, but you need it to assert, exercise, or defend legal claims, or
  • you have objected to the processing pursuant to Art. 21 GDPR; Pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format, or to request its transmission to another controller; Pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or work or at our company headquarters for this purpose.

If you have any questions regarding the collection, processing, or use of your personal data, for information, correction, blocking, or deletion of data, as well as the revocation of granted consent or objection to a particular use of data, please contact us directly using the contact details provided in our imprint.

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Right to Object

To the extent that we process personal data as explained above to safeguard our legitimate interests, which are predominant within the scope of a balance of interests, you may object to this processing with effect for the future. If the processing is carried out for purposes of direct marketing, you can exercise this right at any time as described above. If the processing serves other purposes, you have a right to object only if there are reasons arising from your particular situation.

After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or unless the processing serves the assertion, exercise, or defense of legal claims.

This does not apply if the processing is for the purposes of direct marketing. In that case, we will no longer process your personal data for this purpose.

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This privacy policy has been created using the Trusted Shops legal text generator in cooperation with Wilde Beuger Solmecke Attorneys.